The price payable for the tickets is as set out on our web site.

Tickets will normally be available for collection at a designated location prior to the event, in which case you must collect the tickets from the address at the time advised, and provide proof of ID. Under some circumstances events may decide to distribute tickets via post or Email or other methods, in which case only the card billing address / email address supplied will be used for dispatch.

Once you have received your tickets, you should check them and you must inform us of any errors within two working days, or before the event, whichever is sooner. The event organizer, the venue where the event is organized reserve the right to refuse admission to you; request latecomers to await admission to the event until a convenient break in the event; refuse re-admission to those leaving during the event; and request that you leave the event; make alterations to the advertised details of the event (including Principals) and make alterations to the script or the content of any particular event at any time up to and including and during the event.

If, at any time during the event it is cancelled, postponed, suspended or delayed for any reason, Cognizance will not make any refunds nor will they be liable for any loss caused by such cancellation, postponement, suspension or delay.

By purchasing a ticket, you agree that all sales are final and non-refundable. Hence, team Cognizance shall not be liable for any monetary refunds.

It is your responsibility to ascertain whether an event has been cancelled and the date and time of any rearranged event. If an event is cancelled or rescheduled, we will use reasonable endeavours to notify ticket holders of the cancellation once we have received the relevant authorisation from the Event Organiser. We do not guarantee that ticket holders will be informed of such cancellation before the date of the event.

Tickets are issued subject to the Rules and Regulations of the venue or Event Organiser. Full details are available from the Event Organisers. Breach of any of these Rules and Regulations or any unacceptable behaviour likely to cause damage, nuisance or injury shall entitle the venue or Event Organiser to eject you from the venue. The Event Organisers may on occasions have to conduct security searches to ensure the safety of the patrons. We will not be responsible for any tickets that are lost or stolen.

The venue, Event Organiser and Cognizance accept no responsibility for loss of any personal property.

Tickets may be restricted to a maximum number per person, per credit card and, for some events, a restriction may apply per household. We reserve the right to cancel tickets without prior notice purchased in excess of this number.

If an organizer uses Zapier, the person purchasing a ticket agrees that his/her data may be shared with third parties. By agreeing to Cognizance's terms, you are also agreeing to Zapier's terms and conditions as well. Cognizance is not liable for the way data is handled by Zapier.